payment method

You can connect your PayPal, credit card, debit card, or bank account to PayPal to purchase some of our products. With PayPal, you can send payments quickly and securely online. After submitting an order, you will be redirected to PayPal to complete the transaction.

1.Log into your PayPal account or use Credit Card Express;

2. Enter your card details and click “Submit”;

3. Your payment will be processed, and an invoice will send to your e-mail address;

Note: Your order will ship to your PayPal address. Please ensure that it is correct and complete.

PayPal FAQ
Below please find some of the most common questions related to PayPal payments. Please refer to the PayPal help center or contact us for further information.

How do I exercise my right to PayPal Buyer Protection?

If you do not receive your order or one of the products is significantly different from its description, you will cover the PayPal Buyer Protection, including the item’s price plus the shipping fees. Please get in touch with our customer service as soon as you realize there might have been something wrong with your order.

PayPal Buyer Protection will cover you if your case meets the following criteria:

The item purchased on Myhigrow;

You paid with PayPal;

You filed only one claim per PayPal payment;

You opened the case no later than 45 calendar days from the date of your PayPal payment and – if necessary – escalated it to a claim no more than 20 calendar days after opening your case;

You meet the PayPal Buyer Protection requirements in Section 13 of the PayPal User Agreement.

The payment is traceable. You can trace the status of your payment using your PayPal account. doesn’t receive your credit card number or bank information (PayPal’s servers securely encrypt your credit card or banking information), limiting the risk of unauthorized use.

For other questions, please get in touch with our customer service([email protected]).

Use Credit Card Express to purchase our products with ease! Follow these steps:

1. Select credit card payment;

2. Enter your card details and click “Complete Order”;

3. An invoice will be sent to your e-mail address after your payment has been processed.

If you encounter any problems, please contact our online customer service or contact our customer service team at [email protected].

Frequently encountered problems with credit card payments

  1. Possible fraud:

Risk order,You need to pay for the order after 3h.

  1. Issuer suspected fraud:

Fraudulent orders, you can contact your card issuer to remove the restriction.

  1. Authentication required,refer to card issuer:

The issuing bank declined the transaction and you need to contact the issuing bank to get the reason for the failure.

  1. Insufficient funds:

Your account has an insufficient available balance, an insufficient credit limit, and an over-limit on cash withdrawals. You can pay with a different card or use PayPal.

  1. Incorrect PIN:

3D security code verification failed, you need to re-verify.

  1. Exceeds PIN retry:

3D Transaction PIN number of incorrect entries exceeds the limit. You can pay with a different card or contact your bank to lift the restriction, or you can use PayPal.

  1. Activity count limit exceeded:
    1. The card exceeds the issuing bank’s limit on the number of purchases for the day.
    2. The card exceeds the issuing bank’s limit on the number of verifications for the day.

You can pay with a different card or contact your bank to lift the restriction, or you can use PayPal.

  1. Exceeds amount limit:

Exceeding the single purchase limit; Withdrawal amount exceeding the limit; Exceeding the cardholder’s customized single withdrawal/spending limit; Exceeding the transfer limit; You can place a payment in multiple orders or change your single limit.